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No Wait. Emergency Care Upon Arrival.
When life's accidents happen, you need on time, first-rate medical attention. That's why the Emergency Room staff at St. Helena Hospital is committed to providing medical care immediately upon your arrival.The triage process begins at the door. You'll automatically see an ER nurse, who is licensed to begin treatment according to your needs. Once evaluated, you'll move through the emergency room process quickly and efficiently, receiving the highest standard of care and medical expertise.
When you need emergency care, the Emergency Room of St. Helena Hospital is here to help, 24 hours a day, no waiting.
For more information visit sthelenahospital.org/NoWaitER or call (707) 963-6425.
Our Commitment to No Wait Emergency Care
In many emergency rooms across the country, wait times have been increasing. In California, the average wait time is four hours, according to the California Hospital Association. Thankfully, that's not the case at St. Helena Hospital. Our emergency room team is dedicated to not only offering the best quality care, but also providing that care as quickly as possible.
Dr. Rodney Look, ER Director
What Does No Wait Emergency Care Mean?
Our pledge is that a triage nurse or doctor will see you upon arrival. We will do everything possible to have a nurse or physician begin your evaluation and treatment immediately. While our goal is to see every patient right away, the most severe medical cases will always receive our first attention. Emergency care requires fast care due to the nature of emergencies. We never compromise quality over delivery. In fact, St. Helena Hospital has a 98% patient satisfaction ranking for emergency care. Our process is focused on getting patients to a physician for diagnosis and treatment without waiting.For more information about our commitment to No Wait Emergency Care, visit sthelenahospital.org/NoWaitER.
